AI & Automation Articles

How established and growing businesses can put AI and automation to work. The articles cover which processes to automate first, twelve worked examples with their triggers and steps, the AI tools worth paying for, and a ten-question test for when custom software is worth building instead of buying. Each one starts from the business problem and then looks at the tools that fit it.

AI & Automation

Marketing

Websites & SEO

AI & Automation

AI automation examples for a 10- to 50-person business

Many AI automation examples come from global banks. These six fit a 10- to 50-person business, and each one says what a person still handles.

AI & Automation

AI workflow automation: where it pays off

AI workflow automation pays first on high-volume, low-stakes text work such as inquiries and quotes. Try it on one process for 30 days and count the results.

AI & Automation

Best AI tools for small business, sorted by the job

We grouped the best AI tools for small business by the job you need done and kept to widely used names such as ChatGPT and Zapier.

AI & Automation

12 business process automation examples, step by step

Twelve business process automation examples for a company with twelve staff, each with its trigger and steps, from missed-call text-back to the Monday report.

AI & Automation

Business process automation: a practical guide

Business process automation is the plain name for using software to end the re-typing and invoice chasing. The first step is writing one process down on a single page.

AI & Automation

Custom software vs off-the-shelf: a ten-question test

Custom software vs off the shelf: we sell custom builds and still tell most businesses to buy a tool. Ten yes-or-no questions show when a build is worth it.